FAQ

Common questions. Clear answers.

The basics to know before starting an assessment.

What are the two Debt Review Removal routes?

The two routes are the Court Route and the Clearance Route. The Court Route involves a legal court process where appropriate. The Clearance Route applies where the consumer meets the legal requirements for a clearance certificate.

How do I know which Debt Review route applies to me?

We first assess your Debt Review status, account position and supporting documents. The route should only be selected after that review.

Can everyone be removed from Debt Review?

No. The available route depends on the consumer's current status, supporting records and the facts of the matter.

Does debt automatically prescribe after three years?

No. Prescription depends on the type of debt and events such as payment, acknowledgement or legal action. Each account must be assessed.

Can I see proof of previous results?

Yes. Selected redacted supporting documents are available on the Client Results page.

Do you assist outside Cape Town?

Yes. Reignite assists clients nationwide using remote communication and digital document collection.

Still not sure which service or route applies?

Send us a message and start with an assessment.

Contact Reignite
WAWhatsApp 074 249 2435